Before submitting a non-emergency maintenance request please read the information below:
If you have an emergency that is potentially dangerous to your safety call 911 immediately
If you smell gas odor call PG&E immediately at (800) 743-5000 and they will take care of the leak. Please submit a maintenance request above after calling PG&E but you do not need to call our emergency line.
A maintenance emergency is anything that is threatening to life, health, or property
Please read maintenance emergency examples below before calling our after-hours emergency line
MAINTENANCE EMERGENCY EXAMPLES: Fire, flood or uncontrollable water leak that cannot be shut off such as a broken water pipe, sewage backing up into unit, heater/furnace out (if the weather is below 45 degrees). Again, if the emergency is life-threatening, call 911 immediately!
NON-EMERGENCY EXAMPLES: Hot water heater out, air conditioner out, refrigerator out, dripping faucets, locking yourself out of the house (if you are locked out please contact a locksmith), power or gas off, oven not working. If you have a non-emergency maintenance request please submit a maintenance request above.
After-Hours Maintenance Emergency Phone: